Our Policies

At Mondy Friend Capital, we are committed to providing high-quality digital products and services to our clients. We understand that every client's needs are unique, and we tailor our solutions to meet these specific requirements. Our refund policy reflects this commitment to flexibility and client satisfaction.

Digital Services

1. Customization to Client Needs: Our digital services, including marketing campaigns, consulting, course development, and other related services, are customized to each client's specific needs.

2. Final Sales: Due to the bespoke nature of these services, all sales are considered final. We invest significant resources in planning, executing, and delivering these services, making refunds infeasible.

3. Commitment to Satisfaction: While refunds are not provided for services, we are dedicated to ensuring client satisfaction. If you have concerns about the service provided, please contact us to discuss how we can better meet your expectations.

Digital Products

1. Case-by-Case Evaluation: For digital products, such as downloadable content, software, or online courses, refund requests will be evaluated on a case-by-case basis.

2. Client-Customer Interaction: The decision for a refund on digital products primarily depends on the agreement between the client and their customer. We respect and adhere to the terms set forth in these individual agreements.

3. Request Submission: To initiate a refund request for a digital product, clients or their customers must contact us within 30 days of purchase, providing a detailed explanation of the issue and reason for the refund request.

4. Evaluation Process: Our team will review each request, considering factors such as product functionality, usage, and the terms of the client-customer agreement. We aim to process these requests promptly and fairly.

5. Refund Approval: If a refund is approved, it will be processed back to the original method of payment within 7 business days.

General Terms

Communication: We encourage open communication with our clients to ensure that our products and services meet their expectations.

Amendments: Mondy Friend Capital reserves the right to modify this refund policy at any time. Any changes will be communicated to our clients in a timely manner.

Contact Information: For any queries or concerns regarding our refund policy, please contact us at contact@mfcapitalco.com.

SMS Policy

By opting into sms campaigns with Mondy Friend Capital you are agreeing to receive text messages from us on your mobile device. These messages may include updates, promotions, marketing material, and other communications that we believe could be of interest to you.

To opt into sms campaigns, you agree to provide us with your mobile number and to authorize us to use automated technology to send you text messages. Your consent to receive sms messages is not a condition of membership or service with Mondy Friend Capital and you may opt-out at any time.

You can opt-out of sms campaigns by replying "stop" to any text message you receive from us. You may also contact us directly to opt-out of text messages by emailing info@mfcapitalco.com.

Message and data rates may apply to your use of sms campaigns with Mondy Friend Capital. Contact your mobile service provider to learn more about any charges that may apply.

We value your privacy and will not sell or share your contact information with any third parties for marketing purposes. We may, however, share your contact information with service providers who help us send text messages or who provide other services related to sms campaigns.

By agreeing to these terms and participating in sms campaigns with Mondy Friend Capital you represent and warrant that you are the owner of the mobile number provided or that you have the necessary permission to authorize sms communications. You also agree to indemnify, defend, and hold harmless Mondy Friend Capital and its affiliates from any claims arising from your use of sms campaigns.

We may modify or update these terms and conditions at any time, and your continued use of sms campaigns with Mondy Friend Capital constitutes your agreement to the modified terms.